Terms & Conditions

– About VANTA Live Marketplace.
VANTA provides a live marketplace for buyers and sellers of certain consumer products.
Although the Services include buy and sell functionality, VANTA facilitates the purchase
transaction, but the actual purchase contract is directly between the buyer and seller; although VANTA might provide historical pricing data, we do not set prices for the items; and VANTA is not an auctioneer. VANTA acts as a commercial agent to conclude the sale on behalf of each buyer and seller involved in each transaction. Because sellers set prices, they may be higher than retail value.  

Any item valuations displayed through the Services are estimates only. VANTA
does not guarantee that any item will sell. We reserve the right to investigate complaints and violations of these Terms and, to the extent permitted by applicable law, may take any actions we deem appropriate, including blocking your account and charging your credit card for costs we incur as a result of the violation.

The Services are anonymous, and we generally do not share your information with other buyers and sellers.

The Services are accessible to certain international sellers and buyers. VANTA may provide access to certain features and tools to international sellers and buyers, such as estimated local currency conversion and integrated international shipping, customs and tax tools. Sellers and buyers are responsible for complying with all laws and regulations applicable to the international sale, purchase, and shipment of items.

– Authentication; Shipping and Handling.
As part of the purchase transaction, the seller will ship the item to VANTA and VANTA will
visually inspect the item and use commercially reasonable efforts to confirm it is authentic. If VANTA determines the item is authentic, VANTA will ship the item to the buyer.

If VANTA cannot reasonably confirm the authenticity of the item or determines it is not authentic, then we will notify the buyer and the seller that the item is not authentic and will issue a refund to the buyer.

Additionally, VANTA has the right to reject any item for any reason, including but not limited to, authenticity or damage to the item. VANTA policy requires sellers to ship items within the specified timeframe provided in the sale confirmation email after purchase. However, because VANTA cannot control the amount of time it takes for the item to reach VANTA, we cannot guarantee a specific delivery timeframe for any items and therefore, the buyer is not permitted to cancel the purchase if the item does not ship from the seller within the specified timeframe in the sale confirmation email after purchase. Once we receive the item from the seller it generally takes 1-2 business days for us to authenticate the item and ship it to a buyer.

If a buyer does not receive an item, the buyer shall promptly report the issue to VANTA within 2 days of the latest estimated delivery date. VANTA has the right, in our sole and absolute discretion to refuse to accept returns or other refunds and/or to charge restocking fees for returned or abandoned items.